Comprehensive Robotic Process Automation (RPA) Services
At SMBH Consulting, we specialize in delivering robust Robotic Process Automation (RPA) services designed to automate repetitive, rule-based tasks across your organization. Our RPA solutions leverage cutting-edge technologies and industry best practices to streamline workflows, enhance operational efficiency, and reduce manual effort. Whether you're looking to automate business processes, improve accuracy, or accelerate time-to-market, our experienced team is committed to providing scalable, reliable, and cost-effective RPA solutions tailored to meet your specific business needs.
Key Components of Our RPA Services:
We begin by collaborating closely with your teams to identify and prioritize processes suitable for automation. Our RPA experts conduct process discovery workshops, analyze workflows, and assess automation feasibility based on criteria such as rule-based nature, volume, and frequency of tasks.
We evaluate and recommend the most suitable RPA tools and platforms based on your organizational requirements, IT infrastructure, and budget constraints. Our team specializes in implementing leading RPA tools such as UiPath, Automation Anywhere, Blue Prism, Gyaani Workbot and custom-built bots tailored to automate specific business processes.
We design and develop intelligent bots that mimic human actions to execute tasks efficiently and accurately. Our RPA developers create bot workflows, configure process automation rules, integrate with existing systems, and deploy bots into production environments while ensuring compliance with security protocols and data privacy regulations.
We automate end-to-end business processes across departments including finance, HR, customer service, procurement, and IT operations. Our RPA solutions orchestrate workflows, handle data extraction, manipulation, and validation, perform calculations, generate reports, and facilitate seamless integration with ERP systems, CRM platforms, and third-party applications.
We enhance RPA capabilities with cognitive automation technologies such as natural language processing (NLP), machine learning (ML), and optical character recognition (OCR). Our AI-powered bots analyze unstructured data, make data-driven decisions, learn from user interactions, and continuously improve process efficiency and accuracy over time.
We provide ongoing monitoring, maintenance, and support services to ensure optimal performance and reliability of deployed bots. Our RPA support team monitors bot activities, resolves issues, applies updates, and performs regular audits to identify opportunities for optimization and automation expansion.
We prioritize data security and regulatory compliance throughout the RPA lifecycle. Our solutions adhere to industry standards (e.g., GDPR, HIPAA) and incorporate encryption, access controls, audit trails, and secure APIs to protect sensitive data and mitigate risks associated with automation processes.
We offer comprehensive training programs and change management initiatives to empower your teams with RPA skills, best practices, and governance frameworks. Our training sessions cover bot operation, maintenance, exception handling, and collaboration between human workers and digital assistants to foster a culture of automation adoption within your organization.
GYAANi auto-BOT platform is built on intelligent automation technology with micro-service based architecture. It has 5 component Feature Modules which can work independently (as separate software product) as well as in combination to deliver the ‘Self-Reliant Enterprise” value through autonomous productivity improvement. The 5 component Feature Modules are:
GYAANi auto-LEARN: An NLP based self learning engine that evolves with continuous adoption of internal enterprise data as well as external data with open AI technology. Provides data driven enterprise decision faster with specific answer, reasoning and recommendation.
GYAANi auto-BOT: An intelligent automation engine that provides re-useable service automation solution catalogues as well as help building custom build automation solution catalogues. Provides autonomous execution of various enterprise services flawlessly that demands repeatably consistent, reliable, and accurate business outcome. It helps organization’s operation to scale up 24x7 without much dependency on people skills.
GYAANi ai-SM: AI enabled service management engine in compliance to ITIL v4 that can be deployed for any use case in areas of ITSM, ITOM, AIOPS, Customer Service Management, Business Service Management, Shared Services Operation Management, etc. GYAANi ai-SM Freemium version provides at least 25% more automation driven solution as compared to other traditional platforms.
GYAANi iNSPIRE: iNSPIRE is a work-flow engine as well as a form builder that helps connecting any dis-jointed manual processes of an organization and provides the end to end process automation solution. It works across any system environment through API based integration architecture (incoming and outgoing) and accelerates the value for money for any already-invested solution of the organization by harmoniously working within the existing digital ecosystem.
GYAANi iNSIGHT: iNSIGHT is the analytics engine from the platform that meets the reporting, KPI dashboard, and reporting automation requirement of the organization. There’s no need to look for a separate reporting environment when you are using GYAANi work-BOT.
GYAANi work-BOT works on subscription based SaaS (Software as a Service) model. It has 3 Pricing Models to help facilitate the autonomous productivity journey of the organization – Freemium Model, Standard Model, GYAANi Model.
Use Cases
| Domain | Use Case | Benefits |
|---|---|---|
| IT Support Services | One-click IT support for fixing problems, installing software, etc. Automate software testing, Log patch management, etc. | Reduce TAT to resolve IT issues, improve IT stuff productivity, and reduce costs. |
| Cyber Security | Monitor network security and respond to security threats in realtime. | Normalize the threats, consistent and reliable response |
| Compliance Regulation | Quickly identify the checklist action items Monitoring and reporting on adherence to industry standards and regulations. | Timely compliance to regulatory mandates with minimal efforts |
| HR Recruitment | Onboarding new employees, record updates, leave request processing, pre-screen job applicants, schedule interviews, processing payroll, managing benefits. | Save time and cost, improve efficiency and accuracy of HR processes. |
| Customer Service | Answer customer questions 24x7, provide support, resolve issues, schedule appointment, track orders, process returns, support to whole-sale and retail partners. | Reduce wait times, improve C-SAT, improve FG inventory turnover, free up human agents for complex issues. |
| Financial Accounting | Automate financial data entry, reconciliation, and reporting. Invoice processing, expense tracking, financial report preparation. | Reduce time and efforts, Timely reporting |
| Legal Services | Extract relevant information from legal documents. Review and classify legal doc (e.g., contracts and agreements). | Fast track legal research and due diligence, Faster preparation of legal case |
| Inventory Supply Chain | Monitor inventory levels, reorder supplies, and track goods movement. | Optimize inventory turnover, reduce carrying costs. |
| Manufacturing Quality Control | Automate assembly line tasks (e.g., product assembly, welding, and painting), perform quality control inspections, identify defects and inconsistencies. | Faster improved product quality |
| Data Analysis Reporting | Analyze large datasets to extract insights, generate reports, and identify trends. | Generate business intelligence, drive data-driven decision-making. |
| Data Entry Processing | Data entry tasks like transferring data from documents or forms into databases, updating CRM data orders, customer records. | Improve accuracy speed, reduce costs, and free up employees for strategic tasks. |
| Document Management | Scan, organize, and categorize documents for easy search and retrieval, version control and archiving. | Up-to-date record keeping |
| Project Management | Task tracking, progress reporting, and issue resolution. | Speed up project delivery |
Why Choose Us?
Expertise and Experience: With certified RPA specialists and extensive experience across industries, we bring deep expertise in designing, implementing, and optimizing RPA solutions.
Custom Solutions: We tailor our RPA services to address your unique business challenges, ensuring scalability, flexibility, and alignment with strategic objectives.
Scalability and Efficiency: Our RPA solutions are designed to scale with your business, accommodating diverse automation needs and supporting enterprise-wide digital transformation initiatives.
Collaborative Partnership: We collaborate closely with your teams to understand your business goals, operational challenges, and technology landscape, ensuring successful RPA implementation and ongoing support.
Transform Your Operations with Strategic RPA Solutions
Empower your organization with SMBH Consulting's comprehensive RPA services and harness the power of automation to drive operational efficiency, reduce costs, and accelerate business growth. Whether you're automating repetitive tasks, optimizing workflows, or integrating AI capabilities, we're committed to helping you achieve your automation goals. Contact us today to discuss your RPA needs and discover how we can partner to transform your business operations through innovative RPA solutions. Together, we'll streamline processes, improve productivity, and unlock new opportunities for business success with cutting-edge robotic process automation.