Terms of Service
Welcome to SMBH Consulting! These Terms of Service ("Terms") outline your rights and responsibilities when using our website, https://smbhconsulting.com.au/ (the "Site"), and any services provided by SMBH Consulting (referred to as "we", "us", or "our"). By accessing or using our Site and services, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Site or services.
2. Services
SMBH Consulting provides consulting services in business strategy, sales and digital transformation. The specifics of our services may be outlined in separate agreements or proposals provided to you.
3. Use of the Site
- You agree to use the Site for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You must not engage in any activity that interferes with or disrupts the Site or servers and networks connected to the Site.
4. Intellectual Property
- The content, logos, trademarks, and other intellectual property on the Site are owned by SMBH Consulting or our licensors. You may not use, reproduce, or distribute any content from the Site without our prior written permission.
5. Privacy
- We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose information about you. By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.
6. Limitation of Liability
- To the fullest extent permitted by law, SMBH Consulting shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of the Site or services.
7. Modifications
- SMBH Consulting reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
8. Termination
- We may terminate or suspend your access to the Site and services at our discretion without prior notice, including if you violate these Terms.
9. Governing Law
- These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law principles.
10. Contact Us
- If you have any questions about these Terms, please contact us at itsupport@smbhconsulting.com.au.
Privacy Policy
Effective Date: 5th August, 2023
SMBH Consulting ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://smbhconsulting.com.au/ (the "Site") and when you use our services. Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information: When you visit our Site or use our services, we may collect personal information such as your name, email address, phone number, company name, and job title.
Usage Data: We may collect information about your interaction with our Site, including IP addresses, browser type, pages visited, and timestamps.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze trends. You can control cookies through your browser settings.
2. How We Use Your Information
We may use the information we collect for purposes including:
Providing and improving our services;
Communicating with you, including responding to inquiries and providing customer support;
Sending you promotional emails and newsletters (you may opt-out at any time);
Analyzing trends and gathering demographic information.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.
We may share your information with trusted service providers who assist us in operating our Site and providing services to you.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Rights
You have the right to access and correct your personal information. You may also request deletion of your personal information, subject to legal requirements.
You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.
6. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for updates.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at itsupport@smbhconsulting.com.au.
GDPR Policy
Effective Date: 5th August, 2023
1. Lawful Basis for Processing
We will only collect and process your personal data when we have a lawful basis to do so under GDPR. This includes:
Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Processing necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.
Consent: Processing based on your consent, which you may withdraw at any time.
2. Types of Personal Data We Collect
We may collect personal data such as your name, email address, phone number, company name, job title, and any other information you voluntarily provide to us.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
Providing and managing our services;
Communicating with you, including responding to inquiries and providing customer support;
Sending you promotional communications if you have opted-in to receive them;
Complying with legal obligations and protecting our rights.
4. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this GDPR Policy, unless a longer retention period is required or permitted by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to request correction of your personal data if it is inaccurate or incomplete.
Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request restriction of processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to processing of your personal data under certain circumstances, including direct marketing.
7. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we will ensure adequate safeguards are in place to protect your data, such as EU Standard Contractual Clauses or other lawful mechanisms.
8. Contact Us
If you have any questions or concerns about our GDPR Policy or data processing practices, or if you wish to exercise your rights under GDPR, please contact us at itsupport@smbhconsulting.com.au.